PRIVACY POLICY.

Information we collect

When you place an order or contact us, we may collect your name, email address, phone number, order details, and messages you send us.

Payments

Card information is collected and tokenized by our payment processor, NMI. Tidal Rack Supply Co. does not store complete card numbers or security codes on this website.

How we use information

• Process and maintain your order.
• Contact you about payment, pickup, returns, or customer service.
• Prevent fraud and protect the store.
• Meet bookkeeping and legal obligations.

How information is shared

We share information only with service providers needed to operate the store, process payments, and maintain business records, or when required by law. We do not sell customer personal information.

Retention and choices

We retain order records as reasonably needed for fulfillment, accounting, disputes, and legal obligations. To ask about or correct your contact information, email info@tidalracksupplyco.com.